TOYOTA HIGHLANDER 2020 Owners Manual (in English)

1313-2. Opening, closing and locking the doors
HIGHLANDER_U
3
Before driving
■Antenna location Antennas outside the cabin
Antennas inside the cabin
Antenna outside the luggage
compartment
■Effective range (areas within
which the electronic key is
detected)When locking or unlocking the
doors
The system can be operated when
the electronic key is within about 2.3
ft. (0.7 m) of an outside front door
handle and back door. (Only the
doors detecting the key can be
operated.)
When starting the engine or
changing engine switch modes
The system can be operated when
the electronic key is inside the vehi-
cle.
■Alarms and warning messages
A combination of exterior and inte-
rior alarms as well as warning mes-
sages shown on the
multi-information di splay are used to
prevent theft of the vehicle and acci-
dents resulting from erroneous
operation. Take appropriate mea-
sures in response to any warning
message on the multi-information
display. ( P.460)
When only an alarm sounds, cir-
cumstances and correction proce-
dures are as follows.
●When an exterior alarm sounds
once for 5 seconds
Smar t key system
The following operations
can be performed simply by
carrying the electronic key
on your person, for example
in your pocket. The driver
should always carry the
electronic key.
 Locks and unlocks the
doors ( P.115)
 Locks and unlocks the back
door ( P.121)
 Starts and stops the engine
( P.200)

1323-2. Opening, closing and locking the doors
HIGHLANDER_U
●When an interior alarm sounds
continuously
■Battery-saving function
The battery-saving function will be
activated in order to prevent the
electronic key battery and the vehi-
cle battery from being discharged
while the vehicle is not operated for
a long time.
●In the following situations, the
smart key system may take some
time to unlock the doors.
• The electronic key has been left in
an area of approximately 6 ft. (2
m) of the outside of the vehicle for
10 minutes or longer.
• The smart key system has not been used for 5 days or longer.
●If the smart key system has not
been used for 14 days or longer,
the doors cannot be unlocked at
any doors except the driver’s door.
In this case, take hold of the
driver’s door handle, or use the wireless remote control or the
mechanical key, to unlock the
doors.
■Turning an electronic key to
battery-saving mode
When battery-saving mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing and
holding . Confirm that the elec-
tronic key indicator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the
smart key system, wireless remote
control and engine immobilizer sys-
tem from operating properly. (Ways
of coping: P.481)
●When the electronic key battery is
depleted
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airport or other facil-
ity that generates strong radio
waves or electrical noise
●When the electronic key is in con-
tact with, or is covered by the fol-
lowing metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have alumi- num foil inside
SituationCorrection
procedure
An attempt was
made to lock the
vehicle while a door
was open.Close all of
the doors
and lock the
doors again.
SituationCorrection procedure
The engine switch
was turned to ACC
while the driver’s
door was open (or
the driver’s door was
opened while the
engine switch was in
ACC).
Turn the
engine
switch off
and close
the driver’s
door.
The engine switch
was turned off while
the driver’s door was
open.Close the
driver’s
door.

1333-2. Opening, closing and locking the doors
HIGHLANDER_U
3
Before driving
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless keys (that
emit radio waves) are being used
nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Portable radio, cellular phone, cordless phone or other wireless
communication devices
• Another electronic key or a wire- less key that emits radio waves
• Personal computers or personal
digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic con-
tent or metallic objects are
attached to the rear window
●When the electronic key is placed
near a battery charger or elec-
tronic devices
●When the vehicle is parked in a
pay parking spot where radio
waves are emitted
■Note for the entry function
●Even when the electronic key is
within the effective range (detec-
tion areas), the system may not
operate properly in the following
cases:
• The electronic key is too close to the window or outside door han-
dle, near the ground, or in a high
place when the doors are locked
or unlocked.
• The electronic key is on the instru-
ment panel, luggage compart-
ment, floor, or in the door pockets
or glove box when the engine is
started or engine switch modes
are changed.
●Do not leave the electronic key on
top of the instrument panel or near
the door pockets when exiting the
vehicle. Depending on the radio
wave reception co nditions, it may
be detected by the antenna out- side the cabin and the door will
become lockable from the outside,
possibly trapping the electronic
key inside the vehicle.
●As long as the electronic key is
within the effective range, the
doors may be locked or unlocked
by anyone. However, only the
doors detecting the electronic key
can be used to unlock the vehicle.
●Even if the electronic key is not
inside the vehicle, it may be possi-
ble to start the engine if the elec-
tronic key is near the window.
●The doors may unlock or lock if a
large amount of water splashes on
the door handle, such as in the
rain or in a car wash when the
electronic key is within the effec-
tive range. (The
doors will auto-
matically be locked after
approximately 60 seconds if the
doors are not opened and closed.)
●If the wireless remote control is
used to lock the doors when the
electronic key is near the vehicle,
there is a possibilit y that the door
may not be unlocked by the entry
function. (Use the wireless remote
control to unlock the doors.)
●Touching the door lock or unlock
sensor while wearing gloves may
prevent lock or unlock operation.
●When the lock operation is per-
formed using the lock sensor, rec-
ognition signals will be shown up
to two consecutive times. After
this, no recognition signals will be
given.
●If the door handle becomes wet
while the electronic key is within
the effective range, the door may
lock and unlock repeatedly. In that
case, follow the following correc-
tion procedures to wash the vehi-
cle:
• Place the electronic key in a loca- tion 6 ft. (2 m) or more away from
the vehicle. (Take care to ensure
that the key is not stolen.)
• Set the electronic key to bat-

1343-2. Opening, closing and locking the doors
HIGHLANDER_Utery-saving mode to disable the
smart key system. (
P.132)
●If the electronic key is inside the
vehicle and a door handle
becomes wet during a car wash, a
message may be shown on the
multi-information display and a
buzzer will sound outside the vehi-
cle. To turn off the alarm, lock all
the doors.
●The lock sensor may not work
properly if it comes into contact
with ice, snow, mud, etc. Clean
the lock sensor and attempt to
operate it again, or use the lock
sensor on the lower part of the
door handle.
●A sudden handle operation or a
handle operation immediately
after entering the effective range
may prevent the doors from being
unlocked. Touch the door unlock
sensor and check that the doors
are unlocked before pulling the
door handle again.
●If there is another electronic key in
the detection area, it may take
slightly longer to unlock the doors
after the door handle is gripped.
■When the vehicle is not driven
for extended periods
●To prevent theft of the vehicle, do
not leave the electronic key within
6 ft. (2 m) of the vehicle.
●The smart key system can be
deactivated in advance. ( P.515)
●Setting the electronic key to bat-
tery-saving mode helps to reduce
key battery depletion. ( P.132)
■To operate the system properly
Make sure to carry the electronic
key when operating the system. Do
not get the electronic key too close
to the vehicle when operating the
system from the outside of the vehi-
cle.
Depending on the position and hold-
ing condition of the electronic key,
the key may not be detected cor- rectly and the system may not oper-
ate properly. (The alarm may go off
accidentally, or the door lock pre-
vention may not operate.)
■If the smart key system does
not operate properly
If the doors cannot be
locked/unlocked using the smart key
system, lock/unlock the doors by
performing any of the following:
●Bring the electronic key close to
either front door handle and oper-
ate the entry function.
●Operate the wireless remote con-
trol.
If the doors cannot be
locked/unlocked using the above
methods, use the mechanical key.
(  P.481)
If the engine cannot be started using
the smart key system, refer to
P.482.
■Customization
Some functions can be customized.
(  P.515)
■If the smart key system has
been deactivated in a custom-
ized setting
●Locking and unlocking the doors:
Use the wireless remote control or
mechanical key. ( P.115, 481)
●Starting the engine and changing
engine switch modes: P. 4 8 2
●Stopping the engine: P. 2 0 1

1353-2. Opening, closing and locking the doors
HIGHLANDER_U
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Before driving
■Certification for the smart key system
For vehicles sold in the U.S.A.

1363-2. Opening, closing and locking the doors
HIGHLANDER_U
For vehicles sold in Canada

1373-2. Opening, closing and locking the doors
HIGHLANDER_U
3
Before driving
WARNING
■Caution regarding interfer-
ence with electronic devices
●People with implantable car-
diac pacemakers, card
iac
resynchroniz
ation ther-
apy-pacemakers or implantable
cardioverter defib rillators should
keep away from the smart
keysyste

m antennas. ( P.131) The
radio waves may affect th
e
operat

ion of such devices. If
necessary, the entry function
can be disabled. Ask your Toy-
ota dealer for details, su
ch as
th

e frequency of radio
wavesand

timing of the emitted radio
waves. Then, consult your doc-
tor to see if you should disabl
eth

e entry function.
●Users of any electrical medical
device
other than implantable
cardiac pacemakers, card
iacresynchroniz

ation ther-
apy-pacemakers or implantable
cardioverter defib rillators should
consult the manufacturer of th
e
device

for information about
its
ope

ration under the influence of
radio waves. Radio waves
could
have

unexpected effects on
the
ope

ration of such medica
ldevices.
Ask

your Toyota dealer for details
on disabling the entry function.

1383-3. Adjusting the seats
HIGHLANDER_U
3-3.Adjusting the seats
Manual seatSeat position adjustment
lever
Seatback angle adjustment
lever
Power seat
Seat position adjustment
switch
Seatback angle adjustment
switch
Seat cushion (front) angle
adjustment switch (driver’s
side only) Vertical height adjustment
switch (driver’s side only)
Lumbar support adjustment
switch (driver’s side only)
■When adjusting the seat
Take care when adjusting the seat
so that the head restraint does not
touch the ceiling.
Front seats
Adjustment procedure
WARNING
■When adjusting the seat posi-
tion
●Take care when adjusting the
seat position to ensure th
at
othe

r passengers are
notinju

red by the moving seat.
●Do not put your hands under theseat or near the moving parts to
avoid injury. Fingers or hand
s
m

ay become jammed in the
seat mechanism.
●Make sure to leave enough
space around the feet so they
do not get stuck.
■Seat adjustment
●Be careful that the seat does
not hit passengers or luggage.
●To reduce the risk of sliding
under the lap belt during a colli-
sion, do not recline the seat
more than necessary.
If the seat is too reclined, the lap
belt may slide past the hips and
apply restraint forces directly to
the abdomen, or your neck may
contact the shoulder belt, increas-
ing the risk of death or serious
injury in the event of an accident.
Adjustments should not be made
while driving as the seat may
unexpectedly move and cause
the driver to lose control of the
vehicle.

1393-3. Adjusting the seats
HIGHLANDER_U
3
Before driving
WARNING
●Manual seat only: After adjust-
ing the seat, make sure that the
seat is locked in position.
Rear seats
The seat position and seat-
back angle can be adjusted,
and the seatback can be
folded by operating a seat-
back angle adjustment
lever.
WARNING
■Seat adjustment
●To reduce the risk of sliding
under the lap belt during a colli-
sion, do not recline the seat
more than necessary.
If the seat is too reclined, the lap
belt may slide past the hips and
apply restraint forces directly to
the abdomen, or your neck may
contact the shoulder belt, increas-
ing the risk of death or serious
injury in the event of an accident.
Adjustments should not be made
while driving as the seat may
unexpectedly move and cause
the driver to lose control of the
vehicle.
●Be careful that the seat does
not hit passengers or luggage.
●Be careful not to get your hands
or feet caught in the seat.
■After adjusting or returning
the seats
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
●Make sure that the seat and
seatback are securely locked in
position by lightly rocking them
back and forth.
●Check that the seat belts are
not twisted or caught in the
seatback.

1403-3. Adjusting the seats
HIGHLANDER_U
■Second seats
8-seat modelsSeatback angle adjustment
lever
Seat position adjustment
lever
WARNING
■When folding the rear seat-
backs down
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
●Do not fold the seatbacks down
while driving.
●Stop the vehicle on level
ground, set the parking brake
and shift the shift lever to P.
●Do not allow anyone to sit on a
folded seatback or in the lug-
gage compartment while driv-
ing.
●Do not allow children to enter
the luggage compartment.
●Do not fold down a rear seat-
back when there are passen-
gers sitting in the rear seats or
when there is luggage placed
on the rear seats.
●Be careful not to catch your
hand when folding the rear seat-
backs.
Adjustment procedure