TOYOTA HIGHLANDER 2020 Owners Manual (in English)

111
HIGHLANDER_U
3
3
Before driving
Before driving
.3-1. Key informationKeys ............................ 112
3-2. Opening, closing and locking the doors
Side doors ................... 115
Back door .................... 119
Smart key system ....... 131
3-3. Adjusting the seats Front seats .................. 138
Rear seats................... 139
Driving position memory .................................. 144
Head restraints............ 147
3-4. Adjusting the steering wheel and mirrors
Steering wheel ............ 150
Inside rear view mirror .................................. 151
Digital Rearview Mirror .................................. 152
Outside rear view mirrors .................................. 162
3-5. Opening, closing the win- dows and moon roof
Power windows ........... 164
Moon roof .................... 167
Panoramic moon roof.. 170

1123-1. Key information
HIGHLANDER_U
3-1.Key information
The following keys are provided
with the vehicle.Electronic keys
• Operating the smart key system
( P

.131)
• Operating the wireless remo
te
contro

l function ( P. 1 1 3 )
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key
onto an aircraft, make sure you do
not press any buttons on the elec-
tronic key while inside the aircraft
cabin. If you are carrying an elec-
tronic key in your bag, etc., ensure
that the buttons are not likely to be
pressed accidentally. Pressing a
button may cause the electronic key
to emit radio waves that could inter-
fere with the oper ation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2
years.
●If the battery becomes low, an
alarm will sound in the cabin wh
enth

e engine is stopped.
●To reduce key battery depletion
whe
n the electronic key is to not
be used for long periods of time,
set the electronic key to the bat-
tery-saving mode. ( P.132)
●As the electronic key always
r

eceives radio wa ves, the battery
will become depleted even
if thee

lectronic key is not used. The fol-
lowing symptoms indicate that the
electronic key battery may be
depleted. Replace the battery
when necessary.
• The smart key system or the wire- less remote control does not oper-
ate.
• The detection area become
ssmaller

.
• The LED indicator on the key sur- face does not turn on.
●To avoid serious deterioration, do
not leave the electron
ic key within3

ft. (1 m) of the following electri-
cal appliances that produce
a
ma

gnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phone
sa

nd battery chargers
• Recharging cellular phon
es or
cor

dless phones
• Table lamps
• Induction cookers
■Replacing the battery
 P.428
■Confirmation of the registered
k

ey number
The number of keys already regis-
tered to the vehicle can be con-
firmed. Ask your Toyota dealer for
details.
■If “A New Key has been Regis-
tered Contact Your Dealer f
or
Details” is

show
n on the
mul

ti-information display
This message will be displayed
each time the driver’s door is
opened when the doors are
unlocked from the outside for
approximately 10 days after a new
electronic key has been registered.
Keys
The keys

1133-1. Key information
HIGHLANDER_U
3
Before driving
If this message is displayed but you
have not had a new electronic key
registered, ask your Toyota dealer to
check if an unknown electronic key
(other than those in your posses-
sion) has been registered.
The electronic keys are
equipped with the following
wireless remote control:
Locks the doors ( P.115)
Unlocks the doors ( P.115)
Opens the windows
*1 and
moon roof
*1, 2 ( P.115)
Opens and closes the power
back door
*2 ( P.122)
Sounds the alarm
*1: These settings must be custom- ized at your Toyota dealer.
NOTICE
■To prevent key damage
●Do not drop the keys, subject
them to strong shocks or bend
them.
●Do not expose the keys to high
temperatures for long periods of
time.
●Do not get the keys wet or wash
them in an ultrasonic washer,
etc.
●Do not attach metallic or mag-
netic materials to the keys or
place the keys close to such
materials.
●Do not disassemble the keys.
●Do not attach a sticker or any-
thing else to the surface of the
electronic key.
●Do not place the keys near
objects that produce magnetic
fields, such as TVs, audio sys-
tems and induction cookers.
●Do not place the keys near
medical electrical equipment
such as low-frequency therapy
equipment or microwave ther-
apy equipment, and do not
receive medical attention with
the keys on your person.
■Carrying the electronic key
on your person
Carry the electronic key 3.9 in.
(10 cm) or more away from elec-
tric appliances that are turned on.
Radio waves emitted from electric
appliances within 3.9 in. (10 cm)
of the electronic key may interfere
with the key, causing the key to
not function properly.
■In case of a smart key system
malfunction or other
key-related problems
 P. 4 8 1
■When an electronic key is lost
 P. 4 7 9
Wireless remote control

1143-1. Key information
HIGHLANDER_U
*2: If equipped
■Theft deterrent panic mode
When is pressed for longer
than about one second, an alarm
will sound intermittently and the
vehicle lights will flash to deter any
person from trying to break into or
damage your vehicle.
To stop the alarm, press any button
on the electronic key.
To take out the mechanical key,
slide the release button and take
the key out.
The mechanical key can only be
inserted in one direction, as the key
only has grooves on one side. If the
key cannot be inserted in a lock cyl-
inder, turn it over and re-attempt to
insert it.
After using the mechanical key,
store it in the electronic key. Carry
the mechanical key together with
the electronic key. If the electronic
key battery is depleted or the entry
function does not operate properly,
you will need the mechanical key.
(  P.481)
■When required to leave thev
ehicle’s key with a parking
a

ttendant
Lock the glove box as circum-
stances demand. ( P.359)
Remove the mech anical key for
your own use and provide the atten-
dant with the electronic key only.
■If you lose your mechanical
keys
 P.479
■If a wrong key is used
The key cylinder rotates freely, iso-
lated from the internal mechanism.
Using the mechanical key

1153-2. Opening, closing and locking the doors
HIGHLANDER_U
3
Before driving
3-2.Opening, closing and locking the doors
■Smart key system
Carry the electronic key to
enable this function.
1 Grip the driver’s door handle
to unlock the door. Holding
the driver’s door handle for
approximately 2 seconds
unlocks all the doors. Grip
the front passenger’s door
handle to unlock all the
doors.
*
Make sure to touch the sensor on
the back of the handle.
The doors cannot be unlocked for 3
seconds after the doors are locked.
*: The door unlock settings can be
changed. ( P.115, 515)
2 Touch the lock sensor (the
indentation on the upper part of the front door handle) to
lock all the doors.
Check that the do
or is securely
locked.
■Wireless remote control
1 Locks all the doors
Check that the do or is securely
locked.
2 Unlocks all the doors
Pressing the button unlocks the
driver’s door. Pressing the button
again within 5 seconds unlocks the
other doors.
Press and hold to open the win-
dows
*1 and moon roof*1, 2
*1
: This setting must be customized at your Toyota dealer.
*2: If equipped
■Switching the door unlock func-
tion
It is possible to set which doors the
entry function unlocks using the
wireless remote control.
1 Turn the engine switch off.
2 When the indicator light on the
key surface is not on, press and
hold , or for
approximately 5 seconds while
pressing and holding .
The setting changes each time an
operation is performed, as shown
below. (When changing the setting
Side doors
The vehicle can be locked
and unlocked using the
entry function, wireless
remote control or door lock
switches.
Unlocking and locking the
doors from the outside

1163-2. Opening, closing and locking the doors
HIGHLANDER_Ucontinuously, release the buttons,
wait for at least 5 seconds, and
repeat step 2
.)
For vehicles with an alarm: To pre-
vent unintended triggering of the
alarm, unlock the doors using the
wireless remote control and open
and close a door once after the set-
tings have been changed. (If a door
is not opened within 60 seconds
after is press ed, the doors will
be locked again and the alarm will
automatically be set.)
In case that the alarm is triggered,
immediately stop the alarm. ( P. 7 1 )
■Impact detection door lock
release system
In the event that the vehicle is sub-
ject to a strong impact, all the doors
are unlocked. Depending on the
force of the impact or the type of
accident, however, the system may
not operate.
■Operation signals
A buzzer sounds and the emer-
gency flashers flash to indicate that
the doors have been
locked/unlocked. (Locked: Once;
Unlocked: Twice)
A buzzer sounds to indicate that the
windows and the moon roof
* or pan-
oramic moon roof* are operating.
*: If equipped
■Security feature
If a door is not opened within
approximately 60 seconds after the
vehicle is unlocked, the security fea-
ture automatically locks the vehicle
again.
■When the door cannot be
locked by the lock sensor on
the surface of the front door
handle
If the door will not lock even when
the topside sensor area is touched,
try touching both the topside and
underside sensor areas at the same
time.
When gloves are being worn,
remove the gloves.
■Door lock buzzer
If an attempt to lock the doors using
the smart key system is made when
a door is not fully closed, a buzzer
will sound continuously for 5 sec-
onds. Fully close the door to stop
the buzzer, and lock the doors
again.
■Setting the alarm (if equipped)
Locking the doors will set the alarm
system. ( P. 7 1 )
Multi-informa-
tion display/BeepUnlocking func- tion
Exterior: Beeps 3 times
Interior: Pings once
Holding the
driver’s door
handle unlocks
only the driver’s
door.
Holding the front
passenger’s
door handle
unlocks all the
doors.
Exterior: Beeps twice
Interior: Pings once
Holding either
front door handle
unlocks all the
doors.

1173-2. Opening, closing and locking the doors
HIGHLANDER_U
3
Before driving
■Conditions affecting the opera-
tion of the smart key system or
wireless remo te control
 P. 1 3 2
■If the smart key system or the
wireless remote control does
not operate properly
Use the mechanical key to lock and
unlock the doors. ( P.481)
Replace the key battery with a new
one if it is depleted. ( P.428)
■If the battery is discharged
The doors cannot be locked and
unlocked using the smart key sys-
tem or wireless remote control. Lock
or unlock the doors using the
mechanical key. ( P.481)
■Rear seat reminder function
In order to remind you not to forget
luggage, etc. in the rear seat, when
the engine switch is turned off after
any of the following conditions are
met, a buzzer will sound and a mes-
sage will be displayed on the
multi-information display for approx-
imately 6 seconds.
●The engine is started within 10
minutes after opening and closing
a rear door.
●A rear door has been opened and
closed after the engine was
started.
However, if a rear door is opened
and then closed within approxi-
mately 2 seconds, the rear seat
reminder function may not operate.
The rear seat reminder function
determines that luggage, etc. has
been placed in a rear seat based on
opening and closing of a rear door.
Therefore, depending on the situa-
tion, the rear seat reminder function
may not operate and you may still
forget luggage, etc. in the rear seat,
or it may operate unnecessarily.
The rear seat reminder function can
be enabled/disabled. ( P.515)
■Customization
Some functions can be customized.
(  P.515)
WARNING
■To prevent an accident
Observe the following precautions
while driving the vehicle. Failure
to do so may result in a door
opening and an occupant falling
out, resulting in death or serious
injury.
●Ensure that all doors are prop-
erly closed and locked.
●Do not pull the inside handle of
the doors while driving.
Be especially care ful for the front
doors, as the doors may be
opened even if the inside lock but-
tons are in locked position.
●Set the rear door child-protector
locks when children are seated
in the rear seats.
■When opening or closing a
door
Check the surroundings of the
vehicle such as whether the vehi-
cle is on an incline, whether there
is enough space for a door to
open and whether a strong wind
is blowing. When opening or clos-
ing the door, hold the door handle
tightly to prepare for any unpre-
dictable movement.

1183-2. Opening, closing and locking the doors
HIGHLANDER_U
■Door lock switches
1 Locks all the doors
2 Unlocks all the doors
■Inside lock buttons
1 Locks the door
2 Unlocks the door
The front doors can be opened by
pulling the inside ha ndle even if the
lock buttons are in the lock position.
■Locking the front doors from
the outside without a key
1 Move the inside lock button to
the lock position.
2 Close the door.
The door cannot be locked if the
engine switch is in ACC or ON, or
the electronic key is left inside the
vehicle.
The key may not be detected cor-
rectly and the door may be locked.
■Open door warning buzzer
If a door or the hood is not fully
closed, a buzzer will sound when
the vehicle speed reaches 3 mph (5
km/h).
The open door(s) or hood is dis-
played on the multi-information dis-
play.
The door cannot be opened
from inside the vehicle when the
lock is set.
1 Unlock
2 Lock
These locks can be set to prevent
children from opening the rear
doors. Push down on each rear
door switch to lock both rear doors.
The following functions can be
set or canceled:
For instructions on customizing,
refer to P.515.
Unlocking and locking the
doors from the inside
Rear door child-protector
lock
Automatic door locking
and unlocking systems

1193-2. Opening, closing and locking the doors
HIGHLANDER_U
3
Before driving
FunctionOperation
Speed linked
door locking
function
All doors are auto-
matically locked
when vehicle
speed is approxi-
mately 12 mph (20
km/h) or higher.
Shift position
linked door
locking func-
tionAll doors are auto-
matically locked
when shifting the
shift lever out of P.
Shift position
linked door
unlocking
functionAll doors are auto-
matically unlocked
when shifting the
shift lever to P.
Driver’s door
linked door
unlocking
functionAll doors are auto-
matically unlocked
when driver’s door
is opened.
Back door
The back door can be
locked/unlocked and
opened/closed by the fol-
lowing procedures.
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■Before driving the vehicle
Before driving the vehicle, make
sure that the back door is fully
closed. If the back door is not fully
closed, it may open unexpectedly
while driving, causing an acci-
dent.
■Caution while driving
●Keep the back door closed
while driving.
If the back door is left open, it may
hit near-by objects while driving or
luggage may be unexpectedly
thrown out, causing an accident.
In addition, exhaust gases may
enter the vehicle, causing death
or a serious health hazard. Make
sure to close the back door before
driving.
●Never let anyone sit in the lug-
gage compartment. In the event
of sudden braking, sudden
swerving or a co llision, they are
susceptible to death or serious
injury.
■When children are in the vehi-
cle
●Do not allow children to play in
the luggage compartment.
If a child is accidentally locked in
the luggage compartment, they
could have heat exhaustion or
other injuries.

1203-2. Opening, closing and locking the doors
HIGHLANDER_U
WARNING
●Do not allow a child to open or
close the back door.
Doing so may cause the back
door to move unexpectedly, or
cause the child’s hands, arms,
head, or neck to be caught by the
closing back door.
■Operating the back door
Observe the following precau-
tions. Failure to do so may cause
parts of the body to be caught,
resulting in death or serious injury.
●Remove any heavy loads, such
as snow and ice, from the back
door before opening it. Failure
to do so may cause the back
door to suddenly shut again
after it is opened.
●When opening or closing the
back door, thoroughly check to
make sure the surrounding area
is safe.
●If anyone is in the vicinity, make
sure they are safe and let them
know that the back door is
about to open or close.
●Use caution when opening or
closing the back door in windy
weather as it may move
abruptly in strong wind.
●Vehicles without a power back
door: The back door may sud-
denly shut if it is not opened
fully. It is more difficult to open
or close the back door on an
incline than on a level surface,
so beware of the back door
unexpectedly opening or closing
by itself. Make sure that the
back door is fully open and
secure before using the luggage
compartment.
●Vehicles with a power back
door: The back door may sud-
denly shut if it is not opened
fully while on a steep incline.
Make sure that the back door is
secured before using the lug-
gage compartment.
●When closing the back door,
take extra care to prevent your
fingers, etc., from being caught.
●When closing the back door,
make sure to press it lightly on
its outer surface. If the back
door handle is used to fully
close the back door, it may
result in hands or arms being
caught.