TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)

5115-16. Connected Services overview
5
Audio
●Certification
For vehicles sold in the U.S.A.

5125-16. Connected Services overview
*: Vehicles equipped with remote connect only
Remote Connect is a service
that lets you view and remotely
control certain aspects of your
vehicle.
■Subscription
 After you sign the Telematics
Subscription Service Agree-
ment (see the Safety Connect
section P.67), download the
Toyota App from your smart-
phone app store, and register
within the app (or enroll and
complete registration at the
dealer), you can begin using
these services.
 A variety of subscription terms
are available. Contact your
Toyota dealer, or call 1-800-
331-4331 for further subscrip- tion details.
■Availability of function
 Remote Connect is available
in the contiguous United
States, Washington D.C. and
Alaska.
●Availability of functions of the
Remote Connect is dependent on
network reception level.
●Remote Connect s hould only be
used by authorized users.
●Laws in some communities may
require that the vehicle be within
view of the user when operating
Remote Connect.
In some states, use of Remote
Connect may violate state or local
laws. Before using Remote Con-
nect, check your state and local
laws.
●Any malfunction of the vehicle
should be repaired by your Toyota
dealer.
●Remote Connect i s designed to
work at temperatures above
approximately -22 °F (-30 °C).
This specification is related to the
Remote Conne ct operation, but is
dependent on the vehicle’s oper-
ating temperature range which
may be different.
●Content is subject to change with-
out notice.
●Additional information can be
found at http:// www.toyota.com/
connected-services in the United
States.
Type D: Function
achieved by using
DCM and a smart-
phone
The functionality of Remote
Connect and Service Con-
nect are made possible by
the use of a DCM and a
smartphone.
For details about these ser-
vices, refer to
http://www.toyota.com/
connected-services.
Remote Connect*
WA R N I N G
●Operating Remote Connect
incorrectly may lead to unfore-
seen accidents or malfunctions.
Check the vehicle condition and
assume full responsibility before
using.

5135-16. Connected Services overview
5
Audio
Service Connect uses DCM to
collect and transmit vehicle data
that allows Toyota to provide:
Vehicle Health Report (VHR)
(Safety Recalls, Service Cam-
paigns, Current Vehicle
Alerts, Required Mainte-
nance, and Vehicle Condition
Status)
 Maintenance Notifications
 Vehicle Alert Notifications
■Availability of function
 Service Connect is available
in the contiguous United
States, Washington D.C. and
Alaska.
●Availability of fun ctions of the Ser-
vice Connect is dependent on net-
work reception level.
Service Connect

5145-17. Connected Services operation
5-17.Connected Services operation
From the “MENU” button
1 Press the “MENU” button.
2 Select “Apps”.
3 Follow the steps in “From the
“APPS” button” from step 2.
( P.514)
From the “APPS” button
1 Press the “APPS” button.
 If a specific application screen
is displayed, press the
“APPS” button again.
2 Select the desired application
screen button.
: Select to activate an applica-
tion.
“Update”: Select to update the
applications. ( P.514)
: Displays the number of new
notifications for the application
When the Toyota Apps is acti-
vated, an application may need
to be updated. To update an
application, it is necessary to
download update data and
install it.
■Downloading update
If an update is available,
“Update” can be selected.
1 Select “Update” on the appli-
cation screen. ( P.514)
2 Check that downloading
starts.
Toyota Apps
Toyota Apps is a function
that enables certain apps
installed on a smartphone
or the system to be dis-
played on and operated
from the system screen.
Before the Toyota Apps can
be used, some setup needs
to be performed. ( P.508)
For details about the func-
tions and services provided
by each application, refer to
http://www.toyota.com/
connected-services
in the United States.
Using Toyota Apps
Updating an application

5155-17. Connected Services operation
5
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“Download in Background”: Select
to operate other functions while
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is
complete.
“Later”: Select to install later. When
this screen button is selected, the
screen will re turn to the last dis-
played screen. To install the update
data: ( P.515)
“See Detail”: Select to display
detailed information on the update
data.
“Install”: Select to install the update
data. Follow the steps “Installing
the update data” from step 2.
(  P.515)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.514)
2 Select “Continue”.
“Later”: Select to postpone the
installation of the update data and
go back to the previous screen.
3Check that installing is
started.
“Install in Background”: Select to
operate other functions while
installing.
4Select “OK” after the install-
ing is complete.
●The Toyota Apps cannot be oper-
ated while installing.
When problems occur with start- ing the application player, a
message will appear on the
screen. Referring to the table
below, identify the problem and
take the suggested corrective
action.

“When it is safe and legal to
do so, please ensure your
Toyota mobile application is
running and logged in on your
phone.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
http://www.toyota.com/
connected-services
in the United State s, to confirm if
the phone is Bluetooth
® SPP com-
patible or not, and then activate the
Toyota mobile application.
 “Installation failed, please try
again”
Installation can be attempted again
by changing to the application
screen and pressing the “Install”
switch.
“Application download error.
Please try again later.”
Downloading can be attempted
again by checking the communica-
tion status, changing to the applica-
tion screen and pressing the
“Download” switch again.
“Download error, some Toyota
mobile application functions
may not work as expected.
Please reinitiate the download
process.”
If a message appears on
the screen

5165-17. Connected Services operation
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
http://www.toyota.com/
connected-services
in the United States, to confirm if
the phone is Bluetooth
® SPP com-
patible or not, and then activate the
Toyota mobile application.
Please ensure your Toyota mobile
application is running and logged in
on your phone while vehicle is not
moving.
 “To use the services, Toyota
mobile application needs to
be running on your phone.
For more information, please
visit toyota.com or call 1-800-
331-4331 in the United
States.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
http://www.toyota.com/
connected-services
in the United States, to confirm if
the phone is Bluetooth
® SPP com-
patible or not, and then activate the
Toyota mobile application.
 “Communication unsuccess-
ful. Please try again.”
Communication was disconnected.
After a few moments, retry the
operation.
A keyword can be entered to an
application by the software key-
board or voice recognition func-
tion. For details about the
functions and services provided
by each application, refer to
http://www.toyota.com/
connected-services
in the United States.
The keyboard layout can be
changed. ( P.424)
1 Display the application
screen. ( P.514)
2 Select the desired application
screen button.
3 Select the character entering
space.
4 Enter a search term, and
then select “OK”.
5 Entering characters will be
reflected on the character
entering space.
 For details on operating the
keyboard:  P.395
1 Display the application
screen. ( P.514)
Entering keyword opera-
tion
Entering a keyword using
the software keyboard
Entering a keyword using
the voice recognition func-
tion

5175-17. Connected Services operation
5
Audio
2Select the desired application
screen button.
3 Press the talk switch.
( P.468)
4 Say the desired keyword.
 Completion of the keyword
will be detected automatically.
5 Search results will be dis-
played on the screen.

5185-18. Setup
5-18.Setup
1Press the “MENU” button.
2 Select “Setup”.
3 Select “Toyota Apps”.
4 Select the desired items to
be set.
Select to set the pop up
reminder for smartphone
data usage. ( P.518)
Select to detect iPhone app
automatically on/off. Select to turn on/off the
enhanced USB connection
mode.
• When an iPhone is connected
while this setting is “On”, commu-
nication with any devices con-
nected to the other USB port is
not possible. Also, depending on
the device, charging may not be
possible.
Select to reset all setup items
to default setting
The data usage notification pop-
up, which indicates that the sys-
tem will use an internet connec-
tion, can be enabled/disabled.
1 Display the Toyota Apps set-
tings screen. ( P.518)
2 Select “Data Usage Mes-
sage”.
3 Change the setting as
desired.
Toyota Apps settings
Toyota Apps settings can be
changed.
Displaying the Toyota
Apps settings screen
Toyota Apps settings
screen
A
B
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519
6
6
Interior features
Interior features
6-1. Using the air conditioning system and defogger
Automatic air conditioning system ....................... 520
Heated steering wheel/seat heaters/seat ventilators
.................................. 527
6-2. Using the interior lights Interior lights list .......... 530
6-3. Using the storage features List of storage features 533
Luggage compartment fea- tures .......................... 537
6-4. Using the other interior features
Other interior features . 542
Garage door opener.... 552

5206-1. Using the air conditioning system and defogger
6-1.Using the air conditioning system and defogger
Automatic mode switch
Left-hand side temperature control knob
Right-hand side temperature control knob
“SYNC” switch
“OFF” switch
Windshield defogger switch
Rear window defogger and outside rear view mirror defoggers
switch
Eco air conditioning mode switch
Fan speed decrease switch
Fan speed increase switch
Airflow mode control switch
Outside/recirculated air mode switch
S-FLOW mode switch
“A/C” switch
■Adjusting the temperature
setting
Turn driver’s side temperature control dial clockwise to
increases the temperature and
turn the dial counterclockwise to
Automatic air conditioning system
Air outlets and fan speed are automatically adjusted accord-
ing to the temperature setting.
Air conditioning controls
A
B
C
D
E
F
G
H
I
J
K
L
M
N