CHEVROLET EXPRESS 2020 Infotainment System Manual

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
80 Bluetooth Phone/Devices
4. To delete all devices, touch theDelete All option at the bottom
of the display.
Text Messaging
For vehicles equipped with
Bluetooth capability (Message
Access Protocol), the system can
display text messages, play back a
message over the audio system,
and send a predefined message.
Not all phones support all functions
and work with Bluetooth. The radio
only supports the receipt of SMS
text messages. A request may need
to accepted on the phone or some
phone settings may need to be
changed to allow for text messaging
to function. See the cell phone
manufacturer ’s user guide. Text
messaging features can also be
initiated via voice recognition. Users
can play, reply, and forward a
message through voice recognition.
Using Text Messaging
1. Touch the Text Messaging icon on the Home Page or touch
Menu on the Phone main display to go to the Phone
Menu and select Text
Messaging. The Text
Messaging icon on the Home
Page and Phone Menu item
are grayed out if not supported
by the Bluetooth connected
device.
2. A pop-up message displays
stating, “Retrieving Messages.”
3. Once all messages are
retrieved, the Text
Messaging-Inbox displays.
Select a message for viewing
or touch the speaker icon to
the left of the Name or Number
to play back the message
through the audio system.
Viewing messages is only
available while the vehicle is
not in motion. Touch Sent to
view a list of sent messages.
Not all phones allow access to
previous messages.
4. View the message or touch the
Play option to hear the
message through the vehicle’s
speakers. The message view
display is locked while the
vehicle is in motion.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Bluetooth Phone/Devices 81
.Touch Call to dial or call the
contact or number who sent the
text. Not all phones allow calling
of the message sender.
. Touch the Prev or Next option to
display the previous or next
message from the message list.
.Touch the Delete option and a
pop-up message displays. Touch
Yes to delete the message or No
to return to the previous display.
Not all phones allow message
deletion.
. Touch the Reply option to reply
to a text message that was
received as an incoming
message. Not all phones allow
message sending.
.Select the desired message from
the display of predefined
messages to send as the reply
message.
.Touch Send to send that
message.
.
Touch the Forward option to
forward the message. The
addressee screen is displayed,
giving the option to forward the
message by touching either the
Contacts, Call List, or Num Pad
option.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
82 Bluetooth Phone/Devices
.Touch the Send option from the
forwarding confirmation send
display or touch Append to add
a predefined message to the
forwarded message.
. Touch the New Msg option to
create and send a new
message. A screen displays a
choice of selecting Contacts,
Call List, or Num Pad to help
you choose the desired number.
. Select the number to send a
predefined message. From the
predefined message list, select
the message you want.
. Touch Send.
Incoming Text MessagesA pop-up display is shown when
there is an incoming text. The
pop-up will remain on the display for
three minutes without interaction.
. Touch Play to hear the message
through voice recognition.
. Touch View to view the
message. Viewing is not
available while the vehicle is in
motion.
. Touch Reply to reply to the
message.
. Touch X to close the Incoming
Text pop-up display.
Text Messaging Settings
Text Messaging settings are
available from the Settings Home
Page icon.
. Select Text Message Options
from the Settings menu list.
. Select Incoming Text Alert from
the Text Message Options menu
list to enable/disable the new
incoming message display
pop-up and alert sound. .
Select Append Text Signature
from the Text Message Options
menu list to enable/disable the
vehicle signature appended to
messages sent from the radio
("Sent from my
").

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Trademarks and License Agreements 83
Trademarks and
License Agreements
FCC Information
See“Radio Frequency Statement”
in the owner ’s manual.
"Made for iPod," and "Made for
iPhone," mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone, respectively, and has been
certified by the developer to meet
Apple performance standards.
Apple is not responsible for the
operation of this device or its
compliance with safety and
regulatory standards. Please note
that the use of this accessory with
iPod or iPhone may affect wireless
performance. iPhone, iPod, iPod
classic, iPod nano, iPod shuffle, and iPod touch are trademarks of Apple
Inc., registered in the U.S. and other
countries.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusXM
service only available in the
48 contiguous United States and
Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM Satellite
Radio.
Explicit Language Notice: Channels
with frequent explicit language are
indicated with an
“XL”preceding the
channel name. Channel blocking is
available for SiriusXM Satellite
Radio receivers by notifying
SiriusXM:
. USA Customers: See
www.siriusxm.com or call
1-888-601-6296.
. Canadian Customers: See
www.siriusxm.ca or call
1-877-438-9677.
It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwise
make available any technology or
software incorporated in receivers
compatible with the SiriusXM
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including
patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
84 Trademarks and License Agreements
General Requirements:1. A License Agreement from SiriusXM is required for any
product that incorporates
SiriusXM Technology and/or for
use of any of the SiriusXM
marks to be manufactured,
distributed, or marketed in the
SiriusXM Service Area.
2. For products to be distributed, marketed, and/or sold in
Canada, a separate agreement
is required with Canadian
Satellite Radio Inc. (operating
as XM Canada).
Manufactured under license from
Dolby Laboratories. Dolby and the
double-D symbol are trademarks of
Dolby Laboratories.
Bluetooth
The Bluetooth word mark and logos
are owned by the Bluetooth SIG,
Inc. and any use of such marks by
General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
Pandora (If Equipped)
Pandora is a registered trademark
of Pandora Media, Inc., used under
license.
Map End User License
Agreement
TERMS AND CONDITIONS
Please read the terms and
conditions at www.telenav.com
carefully before you use the
TeleNav Software. Your use of the
TeleNav Software indicates that you
accept these terms and conditions.
In brief, you use this service at your
own choice and risk. TeleNav and
its suppliers assume no
responsibility for any damage or
loss to you or a third party resulting
from such use. Please drive
responsibly, obey all traffic laws, and enter destinations, POIs or
other data only while your vehicle is
parked.
Disclaimer of Warranty
TELENAV EXPRESSLY
DISCLAIMS AND EXCLUDES ALL
WARRANTIES IN CONNECTION
WITH THE TELENAV SOFTWARE,
WHETHER STATUTORY,
EXPRESS OR IMPLIED,
INCLUDING ALL WARRANTIES
WHICH MAY ARISE FROM
COURSE OF DEALING, CUSTOM
OR TRADE AND INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED
WARRANTIES OF
MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NON-INFRINGEMENT OF
THIRD PARTY RIGHTS WITH
RESPECT TO THE TELENAV
SOFTWARE.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Trademarks and License Agreements 85
Disclaimer of Liability
UNDER NO CIRCUMSTANCES
SHALL TELENAV OR ITS suppliers
BE LIABLE TO YOU OR TO
ANYONE ELSE FOR ANY
INDIRECT, INCIDENTAL,
CONSEQUENTIAL, PUNITIVE OR
SPECIAL DAMAGES arising out of
or in connection with the use by you
or anyone else of the TeleNav
Software, EVEN IF TELENAV HAS
BEEN ADVISED OF THE
POSSIBILITY OF SUCH
DAMAGES. THE ENTIRE
LIABILITY OF TELENAV AND OF
ALL OF its suppliers SHALL BE
LIMITED TO THE AMOUNT
ACTUALLY PAID BY YOU FOR
THE TELENAV SOFTWARE. SOME
STATES AND/OR JURISDICTIONS
DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY
TO YOU.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
86 Index
Index4
4G LTE . . . . . . . . . . . . . . . . . . . . . . . . . . 35
A
Accepting or Declining anIncoming Call . . . . . . . . . . . . . . . . . . 76
Adding or Removing SiriusXM Categories . . . . . . . . . . . . . . . . . . . . . 16
Agreements Trademarks and License . . . . . . . . 83
AM-FM Radio . . . . . . . . . . . . . . . . . . . . 13
Audio
Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . 34
Audio Players CD/DVD. . . . . . . . . . . . . . . . . . . . . . . . . 25
MP3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Audio System . . . . . . . . . . . . . . . . . . . . 69
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . . . 33
Avoiding Untrusted Media
Devices . . . . . . . . . . . . . . . . . . . . . . . . 25
B
Bluetooth . . . . . . . . . . . . . . . . . . . . 68, 84
Bluetooth Audio . . . . . . . . . . . . . . . . . 34
Bluetooth Audio and VoiceRecognition . . . . . . . . . . . . . . . . . . . . 33
Bluetooth Controls . . . . . . . . . . . . . . . 68
C
Call Waiting . . . . . . . . . . . . . . . . . . . . . . 76
Canceling Voice Recognition . . . . 53
CD/DVD Player . . . . . . . . . . . . . . . . . . 25
Cleaning High Gloss Surfaces and Vehicle Information and
Radio Displays . . . . . . . . . . . . . . . . . 11
Conference Calling . . . . . . . . . . . . . . 77
Controls Steering Wheel. . . . . . . . . . . . . . . . . . . 6
Coverage Explanations . . . . . . . . . . 51
Customer Assistance Offices . . . . 12
D
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . 51
Destination . . . . . . . . . . . . . . . . . . . . . . 40
Destination and Guidance Commands . . . . . . . . . . . . . . . . . . . . . 56
Destination Menu with Route
Guidance Active . . . . . . . . . . . . . . . 45
Detailed Areas . . . . . . . . . . . . . . . . . . . 38
Device List . . . . . . . . . . . . . . . . . . . . . . 79
Devices Auxiliary. . . . . . . . . . . . . . . . . . . . . . . . . 33
Driving on a Route . . . . . . . . . . . . . . . 47
Dual Tone Multi-Frequency (DTMF) Tones . . . . . . . . . . . . . . . . . . 78

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Index 87
E
Ending a Call . . . . . . . . . . . . . . . . . . . . 77
English or Metric Units . . . . . . . . . . . . 6
Error Messages . . . . . . . . . . . . . . . . . 26
F
Finding a Station . . . . . . . . . . . . . . . . 13
G
General Commands . . . . . . . . . . . . . 55
Global PositioningSystem (GPS) . . . . . . . . . . . . . . . . . . 49
Guidance Problems with the Route . . . . . . . . 50
H
Help Commands . . . . . . . . . . . . . . . . . 58
Helpful Hints for SpeakingCommands . . . . . . . . . . . . . . . . . . . . . 53
Home Page . . . . . . . . . . . . . . . . . . . . . . . 7
Home Page Customization . . . . . . . 8
Home Page Features . . . . . . . . . . . . . 8
I
If the System Needs Service . . . . . 50
Infotainment . . . . . . . . . . . . . . . . . . . . . . 2
Infotainment Controls . . . . . . . . . . . . . 4
Infotainment System Settings . . . . 13 Internet Radio
Pandora. . . . . . . . . . . . . . . . . . . . . . . . . 16
Stitcher. . . . . . . . . . . . . . . . . . . . . . . . . . 20
L
Language . . . . . . . . . . . . . . . . . . . . . . . . . 6
Launching Pandora . . . . . . . . . . . . . . 17
Launching Stitcher . . . . . . . . . . . . . . . 21
Loading and Ejecting Discs . . . . . . 25
Low Fuel Alert (If Equipped) . . . . . 65
M
Making a Call . . . . . . . . . . . . . . . . . . . . 74
Making a Call Using the
Phone Book Contacts and
Call List . . . . . . . . . . . . . . . . . . . . . . . . 73
Map Adjustments . . . . . . . . . . . . . . . . 37
Map Data Updates . . . . . . . . . . . . . . . 50
Map End User License
Agreement . . . . . . . . . . . . . . . . . . . . . 84
Map Scales . . . . . . . . . . . . . . . . . . . . . . 38
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Media Avoiding Untrusted Devices . . . . . 25
Messaging Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Mixed-Band Presets . . . . . . . . . . . . . 15
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
N
Navigation
Destination. . . . . . . . . . . . . . . . . . . . . . 40
Using the System . . . . . . . . . . . . . . . 36
Navigation Symbols . . . . . . . . . . . . . 39
O
OnStar (if equipped)
Command . . . . . . . . . . . . . . . . . . . . . . 58
OnStar System . . . . . . . . . . . . . . 35, 48
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 3
P
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Pairing a New Bluetooth Device . . . . . . . . . . . . . . . . . . . . . . . . . 69
Pandora . . . . . . . . . . . . . . . . . . . . . . . . . 16
Pandora (If Equipped) . . . . . . . . . . . 84
Pandora Commands . . . . . . . . . . . . . 56
Pandora Internet Radio . . . . . . . . . . 16
Pandora Troubleshooting . . . . . . . . 19
Pictures . . . . . . . . . . . . . . . . . . . . . . . . . 23
Playing a DVD Video . . . . . . . . . . . . 27
Playing an Audio CD . . . . . . . . . . . . 26
Playing an MP3 CD . . . . . . . . . . . . . . 27
Playing from a USB . . . . . . . . . . . . . . 29
Playing from an iPhone or iPad . . . . . . . . . . . . . . . . . . . . . . . . . 33
Playing from an iPod . . . . . . . . . . . . 31

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
88 Index
Playing the Radio . . . . . . . . . . . . . . . . 13
PortUSB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . 50
R
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . . . 13
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . 16
Rear Camera (If Equipped) . . . . . . 65
Recognition Voice. . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Ringtones . . . . . . . . . . . . . . . . . . . . . . . 78
S
Satellite Radio . . . . . . . . . . . . . . . . . . . 16
Scroll Features . . . . . . . . . . . . . . . . . . 38
Servicing System . . . . . . . . . . . . . . . . 50
Settings . . . . . . . . . . . . . . . . . . . . . . . . . 59
SiriusXM Categories . . . . . . . . . . . . . 16
SiriusXM NavTraffic (If Equipped) . . . . . . . . . . . . . . . . . . . . . . 63
SiriusXM Weather (If Equipped) . . . . . . . . . . . . . . . . . . . . . . 66
Software Updates . . . . . . . . . . . . . . . 12
Steering Wheel Controls . . . . . . . . . . 6 Stitcher . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Stitcher Commands . . . . . . . . . . . . . . 57
Stitcher Internet Radio . . . . . . . . . . . 20
Stitcher Troubleshooting . . . . . . . . . 22
Storing Radio Station Presets . . . 15
Symbols
Navigation. . . . . . . . . . . . . . . . . . . . . . . 39
System Global Positioning. . . . . . . . . . . . . . . 49
Infotainment. . . . . . . . . . . . . . . . . . . . . . 2
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . 48
T
Text Messaging . . . . . . . . . . . . . . . . . . 80
Text Messaging Commands . . . . . 58
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . 83
U
Updates
Map Data . . . . . . . . . . . . . . . . . . . . . . . 50
Software . . . . . . . . . . . . . . . . . . . . . . . . 12
USB MP3 Player and USB Devices . . . . . . . . . . . . . . . . . . . . . . . . 29
USB Port . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the Navigation System . . . . 36
Using the System . . . . . . . . . . . . . . . . . 7
Using Voice Recognition . . . . . 52, 69
V
Vehicle Positioning . . . . . . . . . . . . . . 49
Viewing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . 23
Voice Pass-Thru . . . . . . . . . . . . . . . . . 55
Voice Recognition . . . . . . . . . . . . . . . 52
Voice Recognition for My
Media . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Voice Recognition for Navigation . . . . . . . . . . . . . . . . . . . . . 55
Voice Recognition for Phone . . . . . 54
Voice Recognition for the Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 53
W
Weather Commands . . . . . . . . . . . . . 58
Website Information . . . . . . . . . . . . . 12

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